Privacy Policy

Information we collect

We collect the details you choose to give us through forms on this website: your name, practice name, email address, phone number, practice type, and anything you write in a message field.

We also collect basic technical information automatically, such as pages visited, referring source, browser type, and approximate location derived from your IP address.

How we use your information

To reply to your enquiry, prepare a proposal or audit, deliver the services you engage us for, and keep you informed about your account.

To improve the website and understand which content is useful. We do not sell your information to anyone.

Cookies and analytics

This site uses cookies for essential functionality and, with your consent, for analytics and advertising measurement. You can accept or decline non essential cookies through the banner shown on your first visit, and change your choice at any time by clearing site data.

Sharing and processors

We share information only with service providers that help us operate, such as email delivery, analytics, advertising platforms, and hosting. Each processes data on our instructions.

We may disclose information where required by law or to protect our legal rights.

Data retention

Enquiry records are kept for as long as needed to respond and to meet business or legal requirements, then deleted or anonymised.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent for marketing communications at any time.

Write to business@vsavetmedia.ca and we will respond within a reasonable period.

Security

We use industry standard safeguards to protect information in transit and at rest. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Contact

VSA Vet Media, Vancouver, BC, Canada. Email business@vsavetmedia.ca for any privacy question or request.